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Intel NUC 9 Pro & Extreme – First “Modular” NUC

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The highly anticipated "modular" Next Unit of Computing (NUC) has just been announced at the Consumer Electronic Show (CES) this week, dubbed the Intel NUC 9 Pro (codename Quartz Canyon) and NUC 9 Extreme (codename Ghost Canyon). Boy am I super excited for this new platform and what it could mean for the VMware Community! 😍

Immediately off the bat, you can see that this is not your typical NUC "cube" form factor. Intel has completely redesigned the system from the inside and out, more on this in a bit. The key difference between the two NUC 9 variants (Pro and Extreme) are the CPU options, which are detailed below. For the remainder of this article, I will be focusing on the Pro version of the NUC 9 and I will call out any differences where applicable.

The use of the word "Pro" is also quite fitting as Intel is positioning this system as a high-end prosumer to Mid-Enterprise device compared to the traditional NUC. The NUC 9 Pro is targeting more demanding workloads such as Digital Content Creation, CAD/Manufacturing and Financial Service applications that either require a high-end graphics card or AI module for computing. When I first heard about this system from Intel, it conceptually reminded me of Apple's recent 2019 Mac Pro, which is also designed with modularity in mind and can cater to a variety of use cases.

Speaking of use cases, although Virtualization is not a target use case for this new platform, VMware customers have been taking advantage of the Intel NUCs for a number of years now and it is still by far the most popular platform for running a vSphere/vSAN/NSX Home Lab. However, one common complaint I often hear about the current generations of NUCs has been its CPU and I think the new NUC 9 Pro/Extreme will be a nice contender for current alternatives like the popular Supermicro E200-8D. Thanks to Intel, I was able to get my hands on a pre-production NUC 9 Pro unit for testing, so lets take a closer look at what this new platform has to offer!

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ESXi on 10th Gen Intel NUC (Frost Canyon)

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Just a heads up, if you are considering the latest 10th Generation of the Intel NUC (formally known as Frost Canyon) which are now available on Amazon, Newegg & SimplyNUC, there is an issue to be aware of. The onboard Intel NIC is not detected by ESXi which prevents the installer from proceeding. This issue was reported by a fellow reader named Ben who reached out to me over the holiday and with his help, I was able to get access to the system. It looks like the these NUCs have a newer version of I219-V NIC which is currently not recognized by either the vmklinux e1000 or ne1000 driver.

UPDATE (01/20/20) - As shared on Twitter last Friday, we now have an updated ne1000 driver that will detect the Intel NIC found in the new 10th Gen NUC. You will need to replace the existing ne1000 driver with the new offline bundle, which can be downloaded from here. I would like to remind folks that the Intel NUC is not an officially supported platform from VMware and although have have enable this new system for the community, it does not mean this system or previous generations are supported.

There are two options to author a new ESXi Image Profile containing the ne1000 driver, the easiest method is if you have an existing vCenter Server and using the vSphere H5 Client and Image Builder UI. Import latest ESXi 6.7 Update 3 Image Profile offline bundle along with the ne1000 offline bundle and then de-select the existing ne1000 driver as shown in the screenshot below.


Next, select the update ne1000 driver and then export the new Image Profile to an ISO which can then be used to install on the NUC.


For more details on how to use Image builder, please have a look at the official VMware documentation linked below.

Option 1: Use vSphere H5 Client and Image Builder UI in vCenter Server to create the new Image Profile with the ne1000 driver.

Option 2: Use PowerCLI and the Image Builder cmdlets to create the a new Image Profile with the ne1000 driver.

For those interested, here is the PCI ID mapping for the new NIC, which is also NOT on VMware's HCL.

0000:00:1f.6 Network controller Ethernet controller: Intel Corporation Ethernet Connection (10) I219-V
Class 0200: 8086:0d4f

Manually adding the PCI ID to the map files (which we had initially tried) will also not work as changes to the driver would be required to enable this device. At this time, if you wish to use this system with ESXi, it is recommended that you use the ESXi Native Driver for USB NIC Fling along with a supported USB NIC to get network connectivity and ESXi to install.

Hands on with new AMD “NUC” platform from ASRock 

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It has been rumored for some time now that AMD would be re-entering the embedded/small form factor (SFF) market and with their latest generation of Ryzen CPUs, timing could not be more perfect. With the rise of Edge and IoT workloads, new constraints like cost, footprint, low to no tech-touch and power consumption is now top of mind more than ever for customers.

At VMware, we certainly see interests from customers across this spectrum whether it is a traditional "ROBO" environment running a handful of Virtual Machines for a supermarket or retail chain to an industrial site such as an oil rig or factory to mobile infrastructure like a car, ship or even a submarine. On top of these use cases, personal and development labs continue to be extremely popular amongst our customer base for learning and training purposes.

Today, the Intel NUC is still by far the most popular platform due to its size, portability, cost and low power consumption for running VMware vSphere, vSAN & NSX. The idea of an AMD "NUC" kit which includes a chassis, motherboard and CPU is something that that many folks have been asking for. With the market mostly dominated by Intel, I certainly welcome AMD re-entering this market as this will certainly drive new solutions and innovations in this market. With that said, AMD has re-entered into this market and this is initially through partnerships with several OEMs/manufacturers.


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64GB memory on the Intel NUCs?

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I just got my hands on a pair of 32GB SODIMM memory modules (64GB total) which I had been waiting to evaluate since last Fall. Apparently, it has taken some time for these high capacity memory modules to be readily available in the consumer market. Even after the announcement of the new 2018 Apple Mac Mini last year, which officially supports 32GB SODIMMS, I was not aware of any vendors who were selling these modules direct to consumers.


My primary interests in these memory modules was whether they would work on the latest Intel NUCs, specifically the Hades Canyon (NUC8i7HNK) which are the prosumer versions of the standard Intel NUCs that many folks use for vSphere Home Labs. Both the standard and Skull/Hades Canyon NUCs all officially support a maximum of 32GB of memory (2x16GB SODIMM), however it been hypothesized by the community that they *should* in theory be able to go up to 64GB, especially as some of the newer CPUs technically state support for it.

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Update on running ESXi on Intel NUC Hades Canyon (NUC8i7HNK & NUC8i7HVK)

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The Intel NUC is one of the most popular and affordable hardware platform for running vSphere and vSAN Home Labs. For customers that want a bit more computing power, Intel also has their Skull Canyon platform which was released back in 2016 and has also gained in popularity amongst VMware Home Labbers. To be clear, the none of the Intel NUC platforms are on VMware HCL and therefore are not officially supported.

Earlier this year, Intel released their second generation of their higher-end Intel NUCs dubbed Hades Canyon which comes in two flavors NUC8i7HNK and NUC8i7HVK, with the latter being the higher-end unit. Based on the previous generation of hardware, most customers assumed ESXi should just work and went out and purchased the lower-end "HNK" version just to find out that was not case. The ESXi Installer would boot up to a certain point and then stop with the following error:

“Shutting down firmware services…..

Using “simple offset” UEFI RTS mapping policy”

To add to the confusion, this issue was not observed with the higher-end NUC8i7HVK model which was also quite interesting. Over on the nucblog.net, they also confirmed ESXi runs fine on "HVK" model and the issue seems to be isolated to the lower-end "HNK" model.

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Update on Intel NUC 7th Gen (Kaby Lake) & ESXi 6.x

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Intel just started shipping their i3 7th Gen (Kaby Lake) Intel NUCs and no surprise, Florian of virten.net has already gotten his hands on a unit for testing. The Intel NUCs is a very popular platform for running vSphere/vSAN-based home labs, especially for their price point and footprint. Last week, Florian discovered from his testing that the built-in network adapter on the 7th Gen NUC was not being detected by any of the ESXi installers and had published his findings here.

Since the Intel NUC is not an officially supported platform for ESXi, it does not surprise me that these sort of things happen, even if the NUC had a pretty good track record going back to the 5th Gen releases. Nonetheless, I reached out to Florian to see if he can provide me with a vm-support bundle and see if there was anything I could do to help.

A couple of Engineers took a look and quickly identified the issue with the Kabylake NIC (8086:15d8) but before getting to the solution, I did want to clarify something. The Kabylake NIC is actually NOT an officially supported NIC for ESXi and although it currently shows up in the VMware HCL, it is a mistake. I have been told the VMware HCL will be updated shortly to reflect this, apologies for any confusion that this may have caused.

Ok, so the great news is that we do have a solution for getting ESXi to recognize the built-in NIC on the 7th Gen Intel NUCs. The semi-bad news is that we currently do not have a solution in the short term for any released version of ESXi, as the fix will require an updated version of the e1000e Native Driver which will only be available in a future update of ESXi. I can not provide any timelines, but keep an eye on this blog and I will publish more details once they are available.

In the meantime, if you already own a 7th Gen NUC, there is a workaround which Florian has already blogged about here which uses the USB Ethernet Adapter VIB for the initial ESXi installation. If you are planning to purchase the 7th Gen NUC and would like to wait for folks to confirm the fix, then I would recommend holding off or potentially looking at the 6th Gen if you can not wait. Thanks to Florian and others who shared their experiences with the 7th Gen NUC and also to the VMware Engineers who found a quick resolution to the problem.

UPDATE (07/27/17) - The updated e1000e Native Driver that was included in ESXi 6.0 Update 3 is now included in ESXi 6.5 Update 1 which just GA'ed. You should be able to install ESXi without require any additional modifications to the latest Intel NUCs.

UPDATE (02/24/17) - An updated e1000e driver which contains a fix for 7th Gen NUC is now available as part of ESXi 6.0 Update 3, below are several options in how you can consume the driver.

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